Privacy Policy

Information We Collect

When you interact with our platform, we may collect information that helps us ensure a smooth and secure user experience. This may include personal details such as your name or email address if you choose to provide them, as well as the files you upload or share through our service. Additionally, certain technical information including device type, IP address, browser details, and general usage behavior, may be collected automatically to maintain functionality, security, and overall platform performance.

How We Use Your Information

The information we collect is used to operate and improve our platform. This includes maintaining service stability, ensuring safe file transfers, providing necessary updates, and analyzing usage trends to better understand how users interact with the platform. Your information is never sold, rented, or used for advertising purposes. Our focus is to provide a secure and reliable user experience without compromising your privacy.

File Storage & Security

We employ strong security measures to protect your personal data and the files you upload. While we continuously work to maintain secure systems, no online service can guarantee absolute protection. Therefore, we encourage users to avoid uploading highly sensitive or confidential information and always be mindful when sharing content online.

Data Protection Measures

Data protection is central to how our platform is built. Files are transferred using encrypted connections, and our secure file storage systems restrict access to only what is necessary for the service to function. We regularly review our data protection practices to keep pace with evolving security standards and reduce the risk of unauthorized access to your information.

Data Retention

Uploaded files are kept in secure file storage only for the duration you select at the time of upload. Once a file's expiry period ends, it is automatically and permanently removed from our servers. Account and usage information is retained only as long as needed to provide the service or to meet legal obligations.

Cookies & Tracking Technologies

Our platform may use cookies and similar technologies to support essential services, enhance performance, and improve user experience. These tools help with preference storage, faster loading times, and service analytics. You may modify or disable cookies in your browser settings; however, this may affect certain features or the overall functionality of our platform.

Data Sharing & Disclosure

We do not sell or trade your personal information. Data is only shared when legally required, when responding to valid governmental requests, or when necessary to prevent fraud or security threats. In limited cases, we may work with trusted third-party service providers who assist in operating the platform. These partners are obligated to protect user data and follow strict confidentiality standards.

User Rights

You have the right to request access to your personal information, ask for corrections if any details are inaccurate, or request deletion of your data when appropriate. You may also limit or opt out of specific types of data processing that are not critical to the functionality of our platform. Our goal is to give users transparency and full control over their personal data.

Third-Party Services

Our service may integrate with third-party tools for hosting, analytics, or security purposes. These third parties maintain their own privacy policies, and we encourage users to review them for a complete understanding of how external services handle data. We only work with reputable providers that follow strong security and privacy practices.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or data practices. Any updates will be posted on this page along with an updated “Last Updated” date. Continuing to use the platform after changes are posted means you accept the revised terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us. We aim to respond promptly and ensure that your experience with our service remains transparent and secure.

Email: support@filesenderapp.com